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Melula TravelCustomer service
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Terms & Conditions
Terms & Conditions
Airport Transfers
- Payment
- Travel is confirmed once full payment has been received.
- Credit is issued in the event a traveller is unable to travel.
- A request for credit should be sent to melulatravel@gmail.com at least 12 hours prior to the intended departure time
- Credit is transferable
- Credit should be used within 90 days
- Travel
- Travellers arerequired to arrive 15 minutes prior to departure time
- Travellers are limited to two (2) suit cases and one (1) hand luggage
- Additional luggage is charged at SZL/ZAR 350 per piece
- If the traveller is unable to travel, the entry date can be extended for up to 60 days
- A request for credit should be sent to melulatravel@gmail.com at least 24 hours prior to the intended date of arrival
Immigration
- Payment
- Visa Application will be processed once full payment has been received
Terms & Conditions
Tours
- Payment
- Travel
- Travellers arerequired to arrive 15 minutes prior to departure time
- Travellers are limited to one (1) hand luggage
