Terms & Conditions

Terms & Conditions

1. Payment
   1. Travel will be confirmed once payment has been received.
   2. Send proof of payment to info@travelmelula.com or +268 79 177 323
2. Travel
   1. Travelers are required to arrive 15 minutes prior to departure time
   2. Based on national health protocols, travelers may be required to wear a face & nose covering for the duration of the trip
   3. Travelers are limited to two (2) suit cases and one (1) hand luggage
   4. Additional luggage is charged at SZL/ZAR 350 per piece
3. Credit
   1. Credit is issued in the event a traveller is unable to travel.
   2. A request for credit should be sent to info@travelmelula.com at least 12 hours prior to the intended departure time
   3. Credit is transferable
   4. Credit should be used within 90 days